Privacy Policy
Information We Collect
When you use our website, request a free estimate, or contact us through any of our forms, we may collect the following personal information:
- Name so we know who we're working with
- Phone number so we can call to schedule your inspection
- Email address so we can send your estimate and follow up
- Home address or city so we can confirm we service your area
- Service details such as the type of roofing service you need
We only collect information that you voluntarily provide through our website forms, phone calls, or email correspondence.
How We Use Your Information
We use the information you provide for the following purposes:
- To respond to your inquiry and provide a free estimate
- To schedule roof inspections and consultations
- To send you your estimate, project details, or follow-up communication
- To improve our website and services based on how visitors interact with our site
- To communicate about promotions or seasonal offers (you can opt out at any time)
We will never sell, rent, or share your personal information with third parties for their own marketing purposes.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve your experience and understand how visitors use our site. Specifically, we use:
- Google Analytics to understand traffic patterns, popular pages, and how visitors find us. This data is aggregated and does not personally identify you.
- Facebook Pixel to measure the effectiveness of our advertising and to deliver relevant ads to people who have visited our website.
Most web browsers allow you to control cookies through their settings. You can choose to disable cookies, but this may affect your experience on our site.
Third-Party Services
We use the following third-party services to operate our website:
- Form processing via third-party form handlers to securely receive and route your contact form submissions to our team
- Google Analytics for website analytics (provided by Google LLC)
- Meta (Facebook) Pixel for advertising measurement
- Vercel for website hosting
Each of these services has their own privacy policies governing how they handle data. We encourage you to review them.
Data Security
We take reasonable measures to protect the personal information you share with us. Our website uses HTTPS encryption to secure data transmitted between your browser and our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Request a copy of the personal information we hold about you
- Ask us to correct any inaccurate information
- Request that we delete your personal information from our records
- Opt out of any marketing communications at any time
To exercise any of these rights, simply email us at info@innovativeroofusa.com and we'll take care of it promptly.
Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us and we will promptly remove it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- Email: info@innovativeroofusa.com
- Phone: (844) 602-ROOF